Proactive Notifications for Robotic Process Automation

Patent №

US 11,635,953

Granted

2023-04-25

Filed 2021

Owner

SERVICENOW, INC.

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17314360

An example embodiment involves persistent storage defining a first configuration item representing an application deployed within a network, a second configuration item representing a software program that is deployable within the network, and a relationship between the first configuration item and the second configuration item. One or more processors may be configured to: (i) receive an indication that a change has been applied to the application or has been arranged to be applied to the application; (ii) identify the relationship between the first configuration item and the second configuration item; (iii) based on the relationship between the first configuration item and the second configuration item, determine that the change can affect operation of the software program; and (iv) in response to determining that the change can affect operation of the software program, provide a notification of the change to an agent associated with the software program.

Knowledge representationPlanningAI hardwareG06F 8/65G06F 11/3006G06F 11/079G06F 11/1417G06F 11/1433G06F 11/302G06F 11/3051G06F 11/3055+6 more

AI classification

Knowledge representation1.00
AI hardware0.99
Planning0.99
Evolutionary computation0.41
Natural language0.24
Machine learning0.00
Vision0.00
Speech0.00

Ownership

SERVICENOW, INC.

assignment · 562380954

Assignors

CRANE, JONATHAN, DAMODARAN, PRAVEEN MINNIKARAN, SCHROEDER, ERIC, BHATNAGAR, BINNY

On an employer assignment, the assignors are typically the inventors.

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