Patent №
US 11,636,104
Granted
2023-04-25
Filed 2020
Owner
SERVICENOW, INC.
Lab
—
AI components
4
nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16941256
An analytics server is disclosed that enables natural language queries (NLQs) to be used to access key performance indicator (KPI) data. The analytics server includes a graphical user interface (GUI) that presents a set of KPIs associated with a user. The GUI includes suitable user interface elements to enable the user to provide natural language queries regarding these KPIs. The user interface elements provide the user with suggested NLQs based on, for example, KPIs to which the user has access and/or previous NLQs of the user. In response to the analytics server receiving a suitable NLQ from the user, the analytics server generates an appropriate database query to retrieve the KPI data requested by the NLQ. The GUI is then updated to present a visual representation (e.g., a bar graph, a pie chart, a trend line, a single value) of the retrieved KPI data.
AI classification
Ownership
SERVICENOW, INC.
assignment · 533330088
Assignors
PENZO, MARTA, TABAK, AIDA RIKOVIC, MOUZOURIS, DIMOSTHENIS, MA, SIZE, REDKINA, OLGA
On an employer assignment, the assignors are typically the inventors.