CROSS-CHANNEL CONSISTENT USER CONTENT

Patent №

US 11,640,385

Granted

2023-05-02

Filed 2020

Owner

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC

Lab

AI components

4

nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17125527

Disclosed are various embodiments for providing consistent user content. A first content request is received from a browser. Personalized content is then generated based at least in part on the first content request. The personalized content is returned to the browser and saved in association with the unique device identifier and the session identifier. A second content request is then received from the browser, the second content request including personally identifying information (PII). The saved personalized content is searched and alternative personalized content is then generated using the personally identifying information (PII). An inconsistency between the personalized content and the alternative personalized content is then resolved to generate consistent personalized content. Finally, the consistent personalized content is provided to the browser in response to the second request.

Natural languageKnowledge representationPlanningAI hardwareG06F 16/2365G06F 16/9535G06F 16/9537G06F 16/957G06F 21/6245

AI classification

Planning1.00
AI hardware1.00
Natural language0.97
Knowledge representation0.82
Machine learning0.10
Evolutionary computation0.01
Vision0.00
Speech0.00

Ownership

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC

assignment · 549100040

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