Systems and Methods for Explicit Memory Tracker with Coarse-To-Fine Reasoning in Conversational Machine Reading

Patent №

US 11,640,505

Granted

2023-05-02

Filed 2020

Owner

SALESFORCE.COM, INC.

Lab

AI components

7

ml · nlp · vision · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16863999

Embodiments described herein provide systems and methods for an Explicit Memory Tracker (EMT) that tracks each rule sentence to perform decision making and to generate follow-up clarifying questions. Specifically, the EMT first segments the regulation text into several rule sentences and allocates the segmented rule sentences into memory modules, and then feeds information regarding the user scenario and dialogue history into the EMT sequentially to update each memory module separately. At each dialogue turn, the EMT makes a decision among based on current memory status of the memory modules whether further clarification is needed to come up with an answer to a user question. The EMT determines that further clarification is needed by identifying an underspecified rule sentence span by modulating token-level span distributions with sentence-level selection scores. The EMT extracts the underspecified rule sentence span and rephrases the underspecified rule sentence span to generate a follow-up question.

Machine learningNatural languageVisionSpeechKnowledge representationPlanningAI hardwareG06F 40/289G06F 40/35G06F 16/3329G06N 3/0442G06N 3/045G06N 3/0455G06N 3/09G06N 3/044+1 more

AI classification

Speech1.00
Natural language1.00
Machine learning1.00
Planning1.00
AI hardware1.00
Knowledge representation0.99
Vision0.69
Evolutionary computation0.00

Ownership

SALESFORCE.COM, INC.

assignment · 525870821

Assignors

GAO, YIFAN, HOI, CHU HONG, JOTY, SHAFIQ RAYHAN, WU, CHIEN-SHENG

On an employer assignment, the assignors are typically the inventors.

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