Systems and Methods for Explicit Memory Tracker with Coarse-To-Fine Reasoning in Conversational Machine Reading
Patent №
US 11,640,505
Granted
2023-05-02
Filed 2020
Owner
SALESFORCE.COM, INC.
Lab
—
AI components
7
ml · nlp · vision · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16863999
Embodiments described herein provide systems and methods for an Explicit Memory Tracker (EMT) that tracks each rule sentence to perform decision making and to generate follow-up clarifying questions. Specifically, the EMT first segments the regulation text into several rule sentences and allocates the segmented rule sentences into memory modules, and then feeds information regarding the user scenario and dialogue history into the EMT sequentially to update each memory module separately. At each dialogue turn, the EMT makes a decision among based on current memory status of the memory modules whether further clarification is needed to come up with an answer to a user question. The EMT determines that further clarification is needed by identifying an underspecified rule sentence span by modulating token-level span distributions with sentence-level selection scores. The EMT extracts the underspecified rule sentence span and rephrases the underspecified rule sentence span to generate a follow-up question.
AI classification
Ownership
SALESFORCE.COM, INC.
assignment · 525870821
Assignors
GAO, YIFAN, HOI, CHU HONG, JOTY, SHAFIQ RAYHAN, WU, CHIEN-SHENG
On an employer assignment, the assignors are typically the inventors.