TRAIN A DIGITAL ASSISTANT WITH EXPERT KNOWLEDGE

Patent №

US 11,645,545

Granted

2023-05-09

Filed 2018

Owner

SAP SE

Lab

AI components

5

ml · nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16013109

Disclosed herein are system, method, and computer program product embodiments for training a digital assistant with expert knowledge. An organization or individual utilizing a suite of software applications with a harmonized user experience may employ a digital assistant within the user experience to assist users when problems arise. The digital assistant may field questions and requests in informal and unstructured speech and text, analyze this natural language, and determine an appropriate response. The digital assistant may utilize existing suitable knowledge bases and leverage subject-matter experts. The digital assistant may learn from the expert's response to the user in order to apply the knowledge to a similar question or request in the future.

Machine learningNatural languageSpeechKnowledge representationPlanningG06N 5/02G06F 40/30G06N 5/041G06N 3/08G06N 7/01G06N 20/10

AI classification

Natural language1.00
Speech1.00
Machine learning1.00
Planning1.00
Knowledge representation1.00
AI hardware0.05
Vision0.03
Evolutionary computation0.00

Ownership

SAP SE

assignment · 487100628

Assignors

LANGE, STEPHAN, KAISER, MATTHIAS

On an employer assignment, the assignors are typically the inventors.

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