USE OF IDENTITY AND ACCESS MANAGEMENT FOR SERVICE PROVISIONING

Described is a system for monitoring provisions of services. The system includes a work order system for producing one or more work orders, an identity and access management system to verify information regarding a service provider and a system that receives a produced work order associated with a service provider upon receipt of a service request. The system requests information regarding service provider attributes from the identity and access management system, and receives from the identity and access management system information regarding at least some of the attributes of the service provider. The system determines a requisite level of expertise required for the service and determines whether the attributes received from the identity and access management system indicate that the service provider has the requisite level of attributes.