SYSTEM AND METHOD FOR MATCHING PATRONS, SERVERS, AND RESTAURANTS WITHIN THE FOOD SERVICE INDUSTRY
Patent №
US 11,699,122
Granted
2023-07-11
Filed 2022
Owner
ROCKSPOON, INC.
Lab
—
AI components
5
ml · nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17710990
A system and method of combining table management software and customer experience skills by generating profiles of patrons, servers, and restaurants by using machine learning algorithms on and location data in those profiles to build more intimate relationships between patrons, food service establishments, and food service professionals. Trait matching provides optimized matchmaking between patrons and servers who share certain commonalities or affinities while also balancing the table management operations. Machine learning algorithms may be used to identify patterns of commonality that would not otherwise be recognized. This system allows patrons to choose servers at an establishment over a plurality of electronic devices by using the cluster analysis results. It provides servers more lateral work experience between participating restaurants, and restaurants more power to operate smoothly and build highly cohesive teams.
AI classification
Ownership
ROCKSPOON, INC.
assignment · 596420623
Assignors
MIMASSI, NAGIB GEORGES
On an employer assignment, the assignors are typically the inventors.