ARTIFICIAL INTELLIGENCE (AI)-POWERED CONVERSATIONAL MESSAGING WITHIN A MOBILE APPLICATION
Patent №
US 11,736,421
Granted
2023-08-22
Filed 2022
Owner
BANK OF AMERICA CORPORATION
Lab
—
AI components
7
ml · nlp · vision · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17722889
A system for condensing user communications relating to a topic is provided. The system may include a processor and a non-transitory memory. The processor may: designate a topic of user interest; retrieve legacy communications; and remove duplicative communications. The processor may form a topic-centric training set for a neural network. The topic-centric training set may be based on the legacy communications, legacy intelligence, and the plurality of outcomes and may be delimited by an analysis of the database. The processor may synthesize the neural network using the topic-centric training set in order to assign individual weights to each of a plurality of nodes in the neural network. In response to a selection of the topic of user interest, the processor may generate a plurality of user options based on the neural network. The system may include a display in order to prompt the user to select one of the options.
AI classification
Ownership
BANK OF AMERICA CORPORATION
assignment · 596250793
Assignors
CHILLARA, SAAHITHI, JHAVERI, RAJAN, SCHULTZ, KURT R., SHAH, PRIYANK R., STRUG, RYAN, THOMAS, PREJISH, YANNAM, RAMAKRISHNA R., ZHAO, STEVEN
On an employer assignment, the assignors are typically the inventors.