Patent №
US 11,755,656
Granted
2023-09-12
Filed 2022
Owner
CAPITAL ONE SERVICES, LLC
Lab
—
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17838349
A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.
AI classification
Ownership
CAPITAL ONE SERVICES, LLC
assignment · 604590001
Assignors
ATKINS, PHOEBE, MIRACOLO, MAX, EDWARDS, JOSHUA, MCCLANAHAN, BRIAN, LIN, ALEXANDER, CHENG, LIN NI LISA, VARGAS, CRUZ
On an employer assignment, the assignors are typically the inventors.