Auto Pause Incident Notification

Patent №

US 11,768,720

Granted

2023-09-26

Filed 2021

Owner

PAGERDUTY, INC.

Lab

AI components

4

ml · nlp · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17488452

Pausing alert notifications includes triggering an alert responsive to an event in a managed environment. A normalized title is obtained from a title of the alert. Using the normalized title, it is determined whether the alert is of a likely transient type, where the alert is of the likely transient type when it is predicted to resolve without human intervention. A transmission of notifications for the alert during a pause period is withheld responsive to determining that the alert is the likely transient type. A notification for the alert is transmitted to a responder responsive to determining that the alert is unresolved after the pause period.

Machine learningNatural languagePlanningAI hardwareG06F 9/542H04L 41/0613G06F 9/485G06F 9/547G06F 11/3006G06F 11/3072H04L 41/06H04L 41/0627+3 more

AI classification

Planning1.00
Natural language1.00
AI hardware0.79
Machine learning0.77
Knowledge representation0.37
Evolutionary computation0.07
Vision0.00
Speech0.00

Ownership

PAGERDUTY, INC.

assignment · 576350408

Assignors

ZUCHLEWSKI, LAURA ANN, GRABOVITCH - ZUYEV, IRENA, BUNDHOO, SHAHEEN

On an employer assignment, the assignors are typically the inventors.

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