UTILIZING MACHINE LEARNING MODELS TO GENERATE AUTOMATED EMPATHETIC CONVERSATIONS

Patent №

US 11,854,540

Granted

2023-12-26

Filed 2021

Owner

ACCENTURE GLOBAL SOLUTIONS LIMITED

Lab

AI components

6

ml · nlp · vision · speech · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17301489

A device may receive text data, audio data, and video data associated with a user, and may process the received data, with a first model, to determine a stress level of the user. The device may process the received data, with second models, to determine depression levels of the user, and may combine the depression levels to identify an overall depression level. The device may process the received data, with a third model, to determine a continuous affect prediction, and may process the received data, with a fourth model, to determine an emotion of the user. The device may process the received data, with a fifth model, to determine a response to the user, and may utilize a sixth model to determine a context for the response. The device may utilize seventh models to generate contextual conversation data, and may perform actions based on the contextual conversational data.

Machine learningNatural languageVisionSpeechPlanningAI hardwareG10L 15/1815A61B 5/0077A61B 5/1107A61B 5/1114A61B 5/1128A61B 5/163A61B 5/165A61B 5/4803+30 more

AI classification

Natural language1.00
Speech1.00
Machine learning1.00
Planning1.00
AI hardware1.00
Vision0.76
Knowledge representation0.27
Evolutionary computation0.05

Ownership

ACCENTURE GLOBAL SOLUTIONS LIMITED

assignment · 558250558

Assignors

MAITRA, ANUTOSH, SENGUPTA, SHUBHASHIS, RASIPURAM, SOWMYA, RAMNANI, ROSHNI RAMESH, HAMID BHAT, JUNAID, JAIN, SAKSHI, AGNIHOTRI, MANISH, JAYAGOPI, DINESH BABU

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC