System and Method for Assessing and Correcting Potential Underserved Content In Natural Language Understanding Applications

Methods, systems, and related products that provide detection of media content items that are under-locatable by machine voice-driven retrieval of uttered requests for retrieval of the media items. For a given media item, a resolvability value and/or an utterance resolve frequency is calculated by a number of playbacks of the media item by a speech retrieval modality to a total number of playbacks of the media item regardless of retrieval modality. In some examples, the methods, systems and related products also provide for improvement in the locatability of an under-locatable media item by collecting and/or generating one or more pronunciation aliases for the under-locatable item.