Patent №
US 12,688,848
Granted
2026-07-21
Filed 2024
Owner
Wells Fargo Bank, N.A.
Lab
—
AI components
0
Assignment
None on record
Dataset
AIPD
Application
18433173
This disclosure describes a computer information system or computing system capable of analyzing communications between computing devices. In one example, this disclosure describes a method that includes identifying, based on text derived from a message originating from a user device, a topic associated with the message; generating, based on the topic and the text derived from the message, one or more productive expressions that, if communicated to the user device, tend to encourage a desired outcome; generating, based on the topic and the text derived from the message, one or more unproductive expressions that, if communicated to the user device, tend to discourage the desired outcome; and outputting a user interface that presents the topic associated with the message, the productive expressions, and the unproductive expressions.
Ownership
Wells Fargo Bank, N.A.