INTEGRATED COMMISSARY SYSTEM

A commissary system for receiving and processing commissary orders using a premise-based telephone system of an institution such as a jail or correctional facility without accessing a PSTN. User-provided identifier information and item selection information is entered into the commissary system through selected telephones of the premise-based telephone system. User status and inventory information stored in a memory device coupled to a processor are compared with the user provided identifier and item selection information by the processor, according to selected authorization criteria. These criteria may include sufficiency of the user's account balance, item availability, and scope of the user's commissary privileges. The processor generates transaction records for user identified items that meet the authorization criteria, automatically adjusts inventory and user status information, and stores the records in a file where they may be downloaded for record keeping purposes.