KNOWLEDGE BASED RESOURCE MANAGEMENT

The knowledge based system identifies the occurrence of a failure within the customer equipment and functions using its rules, hypotheses and collected data to isolate the functional resource which is the source of the error in the customer equipment and, whenever possible, "fence" or isolate the failed functional resource that has caused the error. In addition, the knowledge based system makes use of resource related rules to remove a resource or set of resources available for concurrent other failure management operations. The resource related rules allow resources to function in any one non-operational or operational mode or to functional simultaneously in multiple non-operational modes.