AUTOMATED TRAVEL SERVICE MANAGEMENT INFORMATION SYSTEM

Patent №

US 5,832,451

Granted

1998-11-03

Filed 1996

Owner

ELECTRONIC DATA SYSTEMS CORPORATION

+1 more

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

08589934

A method (1000) of automatically managing travel service information is provided. The method generates a business entity profile and individual profile for customers (1004, 1006), and stores the information in a relational database. Customer reservation services information retrieved from all available sources is also stored in the same database (1010). Consequently, the customer reservation services information and the profile information is made available, simultaneously, for use by an agent in processing a customer's travel request (1013).

PlanningG06Q 10/02G06Q 10/025Y10S 707/99942Y10S 707/99945

AI classification

Planning1.00
AI hardware0.42
Natural language0.14
Knowledge representation0.01
Machine learning0.01
Evolutionary computation0.00
Vision0.00
Speech0.00

Ownership

ELECTRONIC DATA SYSTEMS CORPORATION

assignment · 78270218

ELECTRONIC DATA SYSTEMS CORPORATION, A DELAWARE CORPORATION

merger · 88230194

Assignors

FLAKE, WAYNE L., KAMBHAMPATY, KRISHNA, MOLSBERRY, STEPHEN B., CLEM, GREGORY B.

On an employer assignment, the assignors are typically the inventors.

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