CALL PROCESSING SYSTEM WITH CALL SCREENING

Patent №

US 5,867,562

Granted

1999-02-02

Filed 1996

Owner

SCHERERS COMMUNICATIONS GROUP, INC.

+2 more

Lab

AI components

1

nlp

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

08633507

A system is described in which call processing considers unique information about the call to better serve the caller and/or to enable the called party to more efficiently handle the call. In one embodiment, the unique information considered by the call processor is information indicator digits, which may indicate to the called party whether to accept the call before the voice portion of the call is initiated.

Natural languageH04M 3/51H04M 3/436H04Q 3/0029H04M 3/42059H04M 3/42068H04M 3/5166H04M 3/56H04M 7/00+4 more

AI classification

Natural language0.97
Speech0.11
AI hardware0.00
Knowledge representation0.00
Machine learning0.00
Planning0.00
Evolutionary computation0.00
Vision0.00

Ownership

SCHERERS COMMUNICATIONS GROUP, INC.

assignment · 79550413

MATRIXX MARKETING INC.

assignment · 81030170

CONVERGYS CMG UTAH INC.

assignment · 110070521

Assignors

SCHERER, GORDON F.

On an employer assignment, the assignors are typically the inventors.

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CALL PROCESSING SYSTEM WITH CALL SCREENING · 44B