AUTOMATED CALLING SYSTEM WITH DATABASE UPDATING

Patent №

US 6,567,504

Granted

2003-05-20

Filed 1999

Owner

SIGMA/MICRO CORPORATION

+3 more

Lab

AI components

2

nlp · speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09425865

An automated calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on the data fields associated therewith. A recorded voice message is transmitted to callees through a plurality of outgoing phone lines, and callees are prompted to enter one of several vocal or TOUCH TONE responses, which is recorded. The database record for the callee is automatically updated based on the vocal or TOUCH TONE response, so that the updated field may be used to select whether to send a future call to the callee.

Natural languageSpeechH04M 3/46H04M 3/42H04M 3/465H04M 3/5158H04M 3/493H04M 3/4931H04M 2203/2016H04M 2203/205+1 more

AI classification

Speech1.00
Natural language0.59
Planning0.01
Vision0.00
Machine learning0.00
AI hardware0.00
Evolutionary computation0.00
Knowledge representation0.00

Ownership

SIGMA/MICRO CORPORATION

assignment · 106050388

SIGMA COMMUNICATIONS, LLC

correct · 166510110

PLANT EQUIPMENT INC., DBA PLANTCML

assignment · 221020392

CASSIDIAN COMMUNICATIONS, INC.

namechg · 261780204

Assignors

LANGSENKAMP, AL, KERCHEVAL, KENT E.

On an employer assignment, the assignors are typically the inventors.

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