COMMUNICATION NETWORK DISTURBANCE MANAGEMENT METHOD USING TOP-DOWN METHOD

The present invention relates to a communication network disturbance management method using a top-down method which detects, analyzes and solves a problem by analyzing a quality state in regard to whole communication network lines. The disturbance management is performed in the whole communication network, thereby managing the communication network problems which are not notified by the users. In addition, the communication network problems can be managed before the user's dissatisfaction notification or disturbance generation. Moreover, the disturbance management access method is based on service quality values, and thus it is possible to manage the communication network problem causing reduction of the service quality provided to the users. As a result, the present invention can provide high quality communication service to the users using the communication network.