METHOD AND SYSTEM FOR PAUSING A SESSION WITH AN INTERACTIVE VOICE RESPONSE UNIT

Patent №

US 6,654,447

Granted

2003-11-25

Filed 2000

Owner

CISCO TECHNOLOGY, INC.

Lab

AI components

2

nlp · speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09688306

A system establishes a session with a voice response unit. The system receives a pause signal and pauses the session, and receives a resume signal and resumes the session. A message interrupted by the pause may be continued or replayed.

AI classification

Speech1.00
Natural language0.97
AI hardware0.01
Planning0.00
Knowledge representation0.00
Evolutionary computation0.00
Machine learning0.00
Vision0.00

Ownership

CISCO TECHNOLOGY, INC.

assignment · 112370503

Assignors

DEWAN, ROHIT

On an employer assignment, the assignors are typically the inventors.

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