Patent №
US 6,748,074
Granted
2004-06-08
Filed 2002
Owner
DAVOX CORPORATION
Lab
—
AI components
2
nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10100969
A call list update processing system including a call list controller, responsive to a source of call records, a predictive dialer, and a call list update processing system. The call list update processing system including a call list update processor, said processor including a call list update file. The call record update data including an updated call record that corresponds to a call record in the call list and a comparator. The source of call records includes a host processor and the call list update processor includes a host update file, for storing call records update data received by an agent during a telephone call with a third party until said call record update data is transmitted to said host processor by said call list update processor.
AI classification
Ownership
DAVOX CORPORATION
assignment · 127140576
Assignors
KHAN, SAIMA
On an employer assignment, the assignors are typically the inventors.