SYSTEM AND METHOD FOR PURGING A CALL LIST

Patent №

US 6,748,074

Granted

2004-06-08

Filed 2002

Owner

DAVOX CORPORATION

Lab

AI components

2

nlp · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10100969

A call list update processing system including a call list controller, responsive to a source of call records, a predictive dialer, and a call list update processing system. The call list update processing system including a call list update processor, said processor including a call list update file. The call record update data including an updated call record that corresponds to a call record in the call list and a comparator. The source of call records includes a host processor and the call list update processor includes a host update file, for storing call records update data received by an agent during a telephone call with a third party until said call record update data is transmitted to said host processor by said call list update processor.

Natural languagePlanningH04M 3/523H04M 1/27463H04M 3/2218

AI classification

Planning1.00
Natural language0.84
Machine learning0.05
Knowledge representation0.04
AI hardware0.03
Vision0.01
Speech0.00
Evolutionary computation0.00

Ownership

DAVOX CORPORATION

assignment · 127140576

Assignors

KHAN, SAIMA

On an employer assignment, the assignors are typically the inventors.

From the same owner

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