METHOD OF POST PROCESSING OCR INFORMATION OBTAINED FROM MAILPIECES USING A CUSTOMER SPECIFIC KEYWORD DATABASE AND A MAILPIECE SORTING APPARATUS

The an embodiment of the present invention generally comprises a mailpiece sorting apparatus including a customer specific keyword database and a method of post processing OCR reject mailpieces. Mailpieces that the OCR cannot read and determine the recipient for (“rejects”) are post processed using the customer specific keyword database which contains information regarding addressee field that is particular to the customer. Address cleansing is performed to the information obtained from the OCR system and an addressee match is attempted. If a match is made, the mailpiece is delivered to an appropriate sort bin. If a match is not made then the mailpiece is delivered to a reject bin. The method provides for better automated throughput of sorted mailpieces.