Patent №
US 6,915,342
Granted
2005-07-05
Filed 2000
Owner
RICOH COMPANY LIMITED
Lab
—
AI components
2
planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
09453877
A method and system for monitoring a business office appliance by a remote service center using logs that are transferred to the remote service center. When the service center analyzes the data in the logs, it can detect warning messages or error messages from application software controlling the monitored appliances and remotely diagnose or fix those monitored appliances.
AI classification
Ownership
RICOH COMPANY LIMITED
assignment · 108000842
Assignors
MOTOYAMA, TETSURO
On an employer assignment, the assignors are typically the inventors.