METHOD AND APPARATUS FOR COORDINATING SERVICES

Patent №

US 6,950,801

Granted

2005-09-27

Filed 2000

Owner

PPG INDUSTRIES OHIO, INC.

+2 more

Lab

AI components

2

kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09618809

The invention relates to a method of coordinating or arranging services, such as automotive glass repair services for the policyholders of an insurance company, and to an apparatus for practicing the method. The method includes providing a database of service providers, obtaining service need information regarding a customer, selecting at least a portion of the service providers in the database based on the service need information, ranking the selected service providers, and choosing one of the ranked service providers to perform the service.

Knowledge representationPlanningG06Q 30/02G06Q 10/06315G06Q 30/0201

AI classification

Knowledge representation0.99
Planning0.98
Natural language0.10
AI hardware0.06
Evolutionary computation0.06
Vision0.00
Speech0.00
Machine learning0.00

Ownership

PPG INDUSTRIES OHIO, INC.

assignment · 109920950

PITTSBURGH GLASS WORKS, LLC

assignment · 216400806

LYNX SERVICES, L.L.C.

assignment · 334140341

Assignors

BROOKES, ROBERT, HOMISON, MARK A., LANGFORD, LISA S., LATCH, JAMES V., MOLENDA, THOMAS S., UMBLE, CHRISTOPHER W.

On an employer assignment, the assignors are typically the inventors.

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