METHODS AND SYSTEM OF OBTAINING CONSUMER REVIEWS

Patent №

US 6,963,848

Granted

2005-11-08

Filed 2000

Owner

AMAZON.COM, INC.

+1 more

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09517043

One embodiment of the present invention is a system and method of encouraging customers to review purchased items. Customers are provided with review requests a predetermined amount of time after the customer has purchased an item or had the item delivered. The predetermined amount of time is related to an estimated time it will take the customer to evaluate the item. The reviews may include textual reviews that are presented to other customers and/or item ratings that are used to generate personal recommendations.

Natural languageKnowledge representationPlanningG06Q 30/02G06Q 10/0639G06Q 30/0203G06Q 30/0217G06Q 30/0234G06Q 30/0236

AI classification

Planning1.00
Natural language0.98
Knowledge representation0.96
Machine learning0.29
Evolutionary computation0.05
Vision0.00
Speech0.00
AI hardware0.00

Ownership

AMAZON.COM, INC.

assignment · 106540268

AMAZON TECHNOLOGIES, INC.

assignment · 226340001

Assignors

BRINKERHOFF, RICHARD

On an employer assignment, the assignors are typically the inventors.

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