METHODS AND APPARATUS FOR PERFORMING DIAGNOSTICS AND GATHERING STATISTICS IN COMPUTER SUPPORTED TELEPHONY APPLICATIONS (CSTA)
Patent №
US 6,985,574
Granted
2006-01-10
Filed 2001
Owner
SIEMENS INFORMATION AND COMMUNICATION NETWORKS, INC.
+1 more
Lab
—
AI components
1
hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
09864057
Methods and apparatus for performing diagnostics and gathering statistics in computer supported telephony applications includes a control interface for CSTA protocols which utilizes ActiveX property pages to collect and display statistics and diagnostics. According to the preferred embodiment, Active X properties, methods, events, and pages are used to access all of the events and services provided by the CSTA protocols. Common paradigms such as Invoke—ID and timers are built in to the interface.
AI classification
Ownership
SIEMENS INFORMATION AND COMMUNICATION NETWORKS, INC.
assignment · 118510431
SIEMENS COMMUNICATIONS, INC.
merger · 162780276
Assignors
HETTISH, MARK BERNARD
On an employer assignment, the assignors are typically the inventors.