METHOD OF PROVIDING SPEECH RECOGNITION FOR IVR AND VOICE MAIL SYSTEMS

Patent №

US 7,062,019

Granted

2006-06-13

Filed 2001

Owner

AVAYA INC.

Lab

AI components

3

nlp · speech · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09917576

The present invention is directed to a speech enabling gateway system that can provide a speech recognition capability to signal-based adjunct processors, such as DTMF-based adjunct processors. The gateway, in one configuration, conferences two or more channels together and performs speech recognition on data streams carried by one or both of the channels. Spoken commands are mapped to appropriate signals for the signal-based adjunct processor.

Natural languageSpeechAI hardwareH04M 3/533G10L 15/26H04M 2201/40

AI classification

Speech1.00
Natural language0.83
AI hardware0.82
Machine learning0.05
Planning0.01
Evolutionary computation0.00
Knowledge representation0.00
Vision0.00

Ownership

AVAYA INC.

assignment · 120340535

Assignors

KRACK, MIKE

On an employer assignment, the assignors are typically the inventors.

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