SERVICE LEVEL AGREEMENTS AND MANAGEMENT THEREOF

Patent №

US 7,120,694

Granted

2006-10-10

Filed 1999

Owner

GTE LABORATORIES INCORPORATED

+1 more

Lab

AI components

2

kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09425088

Method and apparatus for service level agreement formation and management is described. More particularly, a service level agreement (SLA) manager is described. This SLA manager comprises an admission controller, a specification module and a performance measurement module. Such SLA manager is interposed between one or more client computer systems and a service provider computer system.

Knowledge representationPlanningH04L 41/5019G06Q 10/0637H04L 41/5003H04L 41/5009H04L 47/20

AI classification

Planning0.79
Knowledge representation0.58
Natural language0.00
AI hardware0.00
Machine learning0.00
Evolutionary computation0.00
Vision0.00
Speech0.00

Ownership

GTE LABORATORIES INCORPORATED

assignment · 103440522

VERIZON LABORATORIES INC.

correct · 234750670

Assignors

SINHA, HIMANSHU S.

On an employer assignment, the assignors are typically the inventors.

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