METHOD AND SYSTEM FOR RESPONDING TO REQUESTS RELATING TO COMPLEX DATA MAINTAINED IN A STRUCTURED FORM
Patent №
US 7,124,142
Granted
2006-10-17
Filed 2003
Owner
CONVERSIVE, INC.
+1 more
Lab
—
AI components
4
ml · nlp · kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10705679
A method and apparatus for processing user entered input and providing a response in a system for autonomously processing requests includes rules. For each rule, whether the input is recognized is determined. If it is, a response is sent to the user. To determine recognized input, the method attempts to match the rule to a pattern. If a match is not found, the input is not recognized. If a match is found, the input is recognized and the response is sent. Alternatively, the input is conditionally recognized and a statement validator is executed which queries structured data to determine if a logic statement evaluates to true. Depending on how the statement evaluates: i) the input is recognized and the response is sent, ii) the structured data is queried again for the next statement validator, or iii) the input is not recognized and the method continues to the next rule.
AI classification
Ownership
CONVERSIVE, INC.
assignment · 150510797
AVAYA INC.
assignment · 337740368
Assignors
MCBRIDE, AARON JOSEPH, RAPPAPORT, ROB, ROMERO, JEREMY, BRENNAN, CHRISTOPHER, WILLIAMS, ROBERT W.
On an employer assignment, the assignors are typically the inventors.