VOICE-ACTIVATED CALL PLACEMENT SYSTEMS AND METHODS

Patent №

US 7,127,046

Granted

2006-10-24

Filed 2002

Owner

GTE INTELLIGENT NETWORK SERVICES INCORPORATED

+5 more

Lab

AI components

1

nlp

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10104605

System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set up calls. Public access is provided to a common database via a common access number or code. Terminating parties sponsor the call and originating parties need not be pre-subscribed to use the service. The common access number is used to initiate or trigger the service. The system advantageously operates under the direction of a service control point, which combines technologies for switching, interactive voice response, and voice recognition with the data base to automate the processes of assisting callers in making calls for which they do not know the phone number. Usage information is gathered on completed calls to each terminating party for billing. Three alternative deployments in the U.S. telephone network are described, and vary based on the location of the service control points or intelligent processors and the degree of intelligence within the network.

Natural languageH04M 3/44H04M 3/42204H04M 3/4931H04M 1/271H04M 2201/40H04M 2207/12Y10S 379/913

AI classification

Natural language0.76
Vision0.05
Knowledge representation0.01
Speech0.01
Machine learning0.00
Planning0.00
Evolutionary computation0.00
AI hardware0.00

Ownership

GTE INTELLIGENT NETWORK SERVICES INCORPORATED

assignment · 235560106

GTE LABORATORIES INCORPORATED

assignment · 235560106

GENUITY NETWORKS INC.

merger · 250510817

GTE SERVICE CORPORATION

assignment · 250510823

VERIZON PATENT AND LICENSING INC.

assignment · 250510846

VERIZON CORPORATE SERVICES GROUP INC.

namechg · 250510855

Assignors

SMITH, ROBERT C, KARIS, GEORGE DEMETRIOS

On an employer assignment, the assignors are typically the inventors.

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