TROUBLE-TICKET GENERATION IN NETWORK MANAGEMENT ENVIRONMENT

Patent №

US 7,301,909

Granted

2007-11-27

Filed 2002

Owner

VANGUARD MANAGED SOLUTIONS, LLC

+2 more

Lab

AI components

2

kr · evo

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10326317

The automatic generation and storage of bundled error messages indicative of fault conditions of one or more managed networks is disclosed. The error messages may provide more complete information relating to the managed networks such as information indicative of a detected fault condition as well as information describing the network on which the condition occurred. Fewer duplicative error messages are generated and the number of “false-positive” messages is reduced while still preserving and providing important fault condition information to operators.

AI classification

Evolutionary computation0.87
Knowledge representation0.79
Planning0.17
Natural language0.07
AI hardware0.06
Machine learning0.02
Speech0.00
Vision0.00

Ownership

VANGUARD MANAGED SOLUTIONS, LLC

assignment · 140710590

COMPUCOM VMS, LLC

assignment · 206790227

COMPUCOM SYSTEMS, INC.

assignment · 207330630

Assignors

LANGEVIN, EUGENE J., WARREN, DANIEL O.

On an employer assignment, the assignors are typically the inventors.

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