Patent US 7,308,331

A computer system implements a process for gathering, synthesizing, and analyzing failure and other data relating to a pump, seal or other equipment. Data indicating the current state of the equipment may be gathered and verified prior to a failure occurring so that accurate information is available. After a failure or problem occurs, data about the system and the problem or failure can be methodically gathered to aid in the determination of the root cause of the failure. The data may be synthesized and an analysis performed to determine the cause or causes of the failure or problem. The system may suggest corrective actions and plans for implementing corrective action. Installation instructions, training and safety information can be provided to the user to ensure proper execution of the selected corrective action. A plant reliability manager also may monitor the progress and verify that installation, maintenance and failure correction are performed correctly. The plant reliability manager also may track problems or failures by each individual or department to determine if additional training is needed.