METHOD AND SYSTEM FOR OBTAINING SERVICE RELATED INFORMATION ABOUT EQUIPMENT LOCATED AT A PLURALITY OF SITES

Patent №

US 7,337,191

Granted

2008-02-26

Filed 2003

Owner

SIEMENS BUILDING TECHNOLOGIES, INC.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10628978

A method and system is provided for communicating service and maintenance information about equipment located at distributed building sites. A customer web portal is provided with a database for storing the equipment service information. The web portal provides an efficient way of determining the service activity for equipment located at distributed sites without the need for maintaining service related information at each site. The user can also obtain information about individual service orders and service agreements for individual pieces of equipment.

PlanningG06Q 10/10Y10S 707/99933Y10S 707/99942Y10S 707/99943Y10S 707/99944Y10S 707/99945Y10S 707/99948

AI classification

Planning1.00
Knowledge representation0.30
Natural language0.01
Speech0.00
AI hardware0.00
Evolutionary computation0.00
Machine learning0.00
Vision0.00

Ownership

SIEMENS BUILDING TECHNOLOGIES, INC.

assignment · 148690216

Assignors

HAEBERLE, BRAD, DEHART, MICHAEL, WISNIEWSKI, KAREN, EMERY, DOUG

On an employer assignment, the assignors are typically the inventors.

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