SYSTEM AND METHOD FOR DETERMINING FAULT ISOLATION IN AN ENTERPRISE COMPUTING SYSTEM
Patent №
US 7,340,649
Granted
2008-03-04
Filed 2003
Owner
DELL PRODUCTS L.P.
Lab
—
AI components
2
kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10394348
A system and method for determining fault isolation in an enterprise computing system is disclosed. A method includes automatically troubleshooting errors in an enterprise computing system that receives at an analyzer engine a status notification from a first component. In response to receiving the status notification, the method automatically selects a first analyzer policy file from a set of analyzer policy files based on the status notification received at the analyzer engine, wherein the analyzer policy file contains troubleshooting logic for determining root causes for errors. The method automatically attempts to communicate with a second component based on the troubleshooting logic within the first analyzer policy file. The method automatically determines a root cause for the status notification based on the troubleshooting logic in the selected analyzer policy file and based on information obtained in connection with the attempt to communicate with the second component.
AI classification
Ownership
DELL PRODUCTS L.P.
assignment · 139030795
Assignors
ANGAMUTHU, KARTHIKEYAN, COX, ROBERT V., HERACLEOUS, STEPHANOS S.
On an employer assignment, the assignors are typically the inventors.