METHOD AND SYSTEM FOR AUTOMATICALLY COLLECTING INFORMATION RELATING TO CALLS TO ONE OR MORE ASSOCIATED ENDPOINT DEVICES
Patent №
US 7,467,210
Granted
2008-12-16
Filed 2004
Owner
CISCO TECHNOLOGY, INC.
Lab
—
AI components
2
nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10816995
A method and system for automatically collecting information relating to calls. A method is described for collecting call information that establishes one or more subscription sessions with one or more endpoint devices. Each of the one or more endpoint devices is associated with an address of record. Then, the method receives a dialog notification in one of the one or more subscription sessions that an endpoint device has received a call from a caller. A call entry is generated that provides call information that is associated with the call and the caller. Thereafter, the call entry is stored in a chronological call history that provides call information that is associated with one or more of calls to the one or more endpoint devices.
AI classification
Ownership
CISCO TECHNOLOGY, INC.
assignment · 151830056
Assignors
RAO, ANUP V., ORAN, DAVID R.
On an employer assignment, the assignors are typically the inventors.