Patent №
US 7,472,091
Granted
2008-12-30
Filed 2002
Owner
ACCENTURE GLOBAL SERVICES GMBH
Lab
—
AI components
2
kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10264219
The present invention includes a virtual customer database system for delivering personalized services to a consumer operating a communication device. The virtual customer database system includes an administrator and a distributed database. The distributed database may be selectively loaded by the administrator with customer related information extracted from participating businesses. The distributed database includes secure databases associated with each participating business and a public participant database. The administrator may process push and pull service requests by selectively querying the distributed database. Sensitive customer specific information may remain with each corresponding participating business while responses to the requests may include personalized customer specific information provided via a common interface standard.
AI classification
Ownership
ACCENTURE GLOBAL SERVICES GMBH
assignment · 133670681
Assignors
GAILEY, MICHAEL L., PORTMAN, ERIC A., BURGISS, MICHAEL J.
On an employer assignment, the assignors are typically the inventors.