Patent №
US 7,484,134
Granted
2009-01-27
Filed 2005
Owner
SAP AKTIENGESELLSCHAFT
Lab
—
AI components
1
evo
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
11099493
Embodiments of the present invention relate to an automated method and system for locally creating a support message and sending the support message to a support provider via the Internet, wherein information relating to at least one of a system identifier and an installation identifier corresponding to a local system on which the support message is created is automatically collected and sent with the support message.
Evolutionary computationG06Q 10/107
AI classification
Evolutionary computation0.61
AI hardware0.48
Natural language0.07
Knowledge representation0.01
Planning0.00
Vision0.00
Speech0.00
Machine learning0.00
Ownership
SAP AKTIENGESELLSCHAFT
assignment · 164760093
Assignors
WOLF, WERNER, KRIMMEL, STEFAN, EYERMANN, DIRK
On an employer assignment, the assignors are typically the inventors.
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