EXTENSIBILITY FRAMEWORK FOR DEVELOPING FRONT OFFICE (CRM) WORKFLOW AUTOMATION COMPONENTS

Patent №

US 7,509,628

Granted

2009-03-24

Filed 2004

Owner

MICROSOFT CORPORATION

AI components

4

ml · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11023771

A method for enabling an existing business workflow tool to extend application functionality through the use of external components and for providing a business abstraction layer that lowers a user design barrier.

AI classification

Planning1.00
AI hardware1.00
Knowledge representation1.00
Machine learning0.59
Vision0.22
Speech0.01
Natural language0.00
Evolutionary computation0.00

Ownership

MICROSOFT CORPORATION

assignment · 156850240

Assignors

HILERIO, ISRAEL, CHEN, XINGUANG, COLES, MARY ANNE

On an employer assignment, the assignors are typically the inventors.

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