INSTANT MESSAGING FOR EVENT NOTIFICATION AND EXCHANGING DATA IN AN INDUSTRIAL CONTROLLER ENVIRONMENT

The present invention relates to systems and methods for distributing control information such as event notifications and status in a substantially real time manner. Such information can be provided in a parallel and concurrent manner to many locations/devices and/or users. In addition, multi-directional network communications are provided to facilitate system diagnosis, status, and troubleshooting among various parties and/or devices. In one aspect of the present invention, messaging components may be installed on local control components and remote diagnostic equipment that communicate across a network such as the Internet. If an event is detected, various parties can be contacted by the control components, wherein the parties may communicate in a concurrent manner while receiving control information from the control components. In this manner, diagnosis, troubleshooting, and/or routine maintenance can be performed collaboratively between various control components and remote systems/parties interacting therewith.