COMMON CUSTOMER INTERFACE FOR TELECOMMUNICATIONS OPERATIONAL SUPPORT

Patent №

US 7,539,764

Granted

2009-05-26

Filed 2003

Owner

SBC KNOWLEDGE VENTURES, L.P.

+1 more

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10402341

In a particular embodiment, the disclosure is directed to an interface for federated access to customer data. The interface includes an application service. The application service has access to customer data through an integration service object. The integration service object represents data associated with a plurality of resource systems. In another embodiment, the disclosure is directed to a distributed computer system for providing a common customer interface. The distributed computer system includes an application service, an integration service, and a plurality of distributed resource systems. The application service provides the common customer interface. The integration service is coupled to the application service and includes an object. The plurality of distributed resource systems are coupled to the integration service. The application service requests data associated with the common customer interface from the integration service. The object represents data associated with the plurality of distributed resource systems.

AI classification

Planning0.99
AI hardware0.95
Knowledge representation0.75
Natural language0.01
Evolutionary computation0.00
Vision0.00
Machine learning0.00
Speech0.00

Ownership

SBC KNOWLEDGE VENTURES, L.P.

assignment · 143460465

AT&T INTELLECTUAL PROPERTY I, L.P.

namechg · 317180869

Assignors

BAGSBY, DENIS L.

On an employer assignment, the assignors are typically the inventors.

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