ENTERPRISE MANAGEMENT SYSTEM FOR NORMALIZATION, INTEGRATION AND CORRELATION OF BUSINESS MEASUREMENTS WITH APPLICATION AND INFRASTRUCTURE MEASUREMENTS

A method is provided for monitoring, predicting performance of, and managing Business Operations by the simultaneous, real-time Integration, Normalization and Correlation of direct measurements at the Business Layer and other Layers of Business Operations. The other Layers considered, may include, for example, Application and Infrastructure Layers. The system enables the user to automate sophisticated management tasks by Correlating measurements of activity, performance and availability at all Layers of Business Operations. Significantly, the techniques described herein extend the domain of the Correlations across real-time measurements from all Layers of Business Operations, giving central importance to the measurements in the Business Layer within the Correlations.