SYSTEM AND METHOD FOR CHANGE MANAGEMENT PROCESS AUTOMATION

Patent №

US 7,574,483

Granted

2009-08-11

Filed 2004

Owner

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10905201

The invention enables an enterprise to manage changes to computing infrastructure through an online change management system. The invention enables authorized users to logon to the system, view a personal and holistic calendar, create reports, modify change management records, attach files or other artifacts to change management records. The invention also provides business rules which can be employed online for service which then invokes various system components to create a workgroup and workflow according to predefined business rules.

AI classification

Planning1.00
AI hardware0.99
Knowledge representation0.85
Natural language0.07
Machine learning0.00
Speech0.00
Evolutionary computation0.00
Vision0.00

Ownership

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.

assignment · 154750832

Assignors

ALGER, JAMES, GVALOG, FRANK J, WRIGHT, LORA, ARORA, RAJESH, RAJASEKHAR, REJESH N, VARMA, SHAILENDRA

On an employer assignment, the assignors are typically the inventors.

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