METHOD AND SYSTEM TO SELECT, SCHEDULE AND PURCHASE HOME SERVICES

Patent №

US 7,580,862

Granted

2009-08-25

Filed 2002

Owner

SERVICEMASTER COMPANY, THE

+8 more

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

10159649

A method and system to select, schedule, purchase, confirm, invoice, bill and settle service orders, such as home services orders from customers. The method and system accept electronic service orders as well as customer leads for services, selects service providers and schedule services in real-time via a computer network, confirms scheduling of service delivery in real-time, handles administrative and business details for both customers and service providers, as well as fulfills, tracks and settle service orders. The method and system also provide customized information for services available via an electronic services network and dynamically schedule services using plural electronic appointment calendars from plural service providers. The method and system includes customer service order and customer lead information and enterprise-wide visibility and management of business processes. The method and system may also be used for goods.

PlanningG06Q 30/02G06Q 10/10G06Q 30/0601

AI classification

Planning1.00
Knowledge representation0.14
Natural language0.12
AI hardware0.03
Vision0.00
Evolutionary computation0.00
Machine learning0.00
Speech0.00

Ownership

SERVICEMASTER COMPANY, THE

assignment · 132450377

THE SERVICEMASTER COMPANY, LLC

merger · 321610703

SERVICEMASTER IPCO LLC

assignment · 543520384

RW PURCHASER LLC

assignment · 546700642

SERVICEMASTER OPCO HOLDINGS LLC

assignment · 546700661

SERVICEMASTER SPE HOLDCO LLC

assignment · 546700691

SERVICEMASTER FUNDING LLC

assignment · 546700716

SERVICEMASTER SYSTEMS LLC

assignment · 546700789

SERVICEMASTER CLEAN/RESTORE SPE LLC

assignment · 546700818

Assignors

MONTELO, PATRICK A., KORP, PETER A., BIERY, KURT A., BUCKLES, SUSAN P., GOETZ, JAMES A., GRIFFIN, JAMES B., HIBBEN, TODD M., LINKE, DAVID A., MORIARTY, TIMOTHY J., MROZAK, JEROME P., SCHULZ, JAMES R., SHUGARMAN, MICHAEL E.

On an employer assignment, the assignors are typically the inventors.

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