Patent №
US 7,580,862
Granted
2009-08-25
Filed 2002
Owner
SERVICEMASTER COMPANY, THE
+8 more
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10159649
A method and system to select, schedule, purchase, confirm, invoice, bill and settle service orders, such as home services orders from customers. The method and system accept electronic service orders as well as customer leads for services, selects service providers and schedule services in real-time via a computer network, confirms scheduling of service delivery in real-time, handles administrative and business details for both customers and service providers, as well as fulfills, tracks and settle service orders. The method and system also provide customized information for services available via an electronic services network and dynamically schedule services using plural electronic appointment calendars from plural service providers. The method and system includes customer service order and customer lead information and enterprise-wide visibility and management of business processes. The method and system may also be used for goods.
AI classification
Ownership
SERVICEMASTER COMPANY, THE
assignment · 132450377
THE SERVICEMASTER COMPANY, LLC
merger · 321610703
SERVICEMASTER IPCO LLC
assignment · 543520384
RW PURCHASER LLC
assignment · 546700642
SERVICEMASTER OPCO HOLDINGS LLC
assignment · 546700661
SERVICEMASTER SPE HOLDCO LLC
assignment · 546700691
SERVICEMASTER FUNDING LLC
assignment · 546700716
SERVICEMASTER SYSTEMS LLC
assignment · 546700789
SERVICEMASTER CLEAN/RESTORE SPE LLC
assignment · 546700818
Assignors
MONTELO, PATRICK A., KORP, PETER A., BIERY, KURT A., BUCKLES, SUSAN P., GOETZ, JAMES A., GRIFFIN, JAMES B., HIBBEN, TODD M., LINKE, DAVID A., MORIARTY, TIMOTHY J., MROZAK, JEROME P., SCHULZ, JAMES R., SHUGARMAN, MICHAEL E.
On an employer assignment, the assignors are typically the inventors.