Patent №
US 7,609,822
Granted
2009-10-27
Filed 2006
Owner
TELESECTOR RESOURCES GROUP, INC.
Lab
—
AI components
2
nlp · speech
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
11548423
Methods and apparatus for controlling and retrieving messages from multiple voice mail systems used by a single individual are described. A voice messaging retrieval and forwarding (VMRAF) system checks a subscriber's voice message systems for messages, retrieves the messages and forwards them to the subscriber as attachments to E-mail files. E-mail replay messages are used to control deleting of the messages from the original systems. Prompt messages played to callers by different voice messaging systems before they leave a message can be updated automatically. This is done by indicating to the VMRAF system when one or more prompt messages are to be updated and which messages, from a set of prerecorded messages, are to be loaded into the voice message systems to replace the existing prompt messages. Accordingly, the VMRAF system facilities message retrieval and the updating of prompt messages, e.g., on a preselected schedule or at preselected times.
AI classification
Ownership
TELESECTOR RESOURCES GROUP, INC.
assignment · 279870345
Assignors
SWINGLE, LOREN, REDING, CRAIG L., REFORMATO, JOHN, NAIK, JAYANT M., BARUCH, ROBERT C.
On an employer assignment, the assignors are typically the inventors.