Patent №
US 7,620,170
Granted
2009-11-17
Filed 2002
Owner
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
+4 more
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
10335113
Methods and systems are disclosed for enabling a dynamic contact center (DCC) that leverages the assets of a business' communications systems including internal telecommunications networks, information systems, data networks, and applications, of public telecommunications networks, of public data networks, and/or of various communications devices to facilitate improved access, sharing, notification, and/or management of incoming calls and associated data of the business' call center.
AI classification
Ownership
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
assignment · 136380554
AT&T INTELLECTUAL PROPERTY, INC.
namechg · 513010413
AT&T BLS INTELLECTUAL PROPERTY, INC.
namechg · 513010437
AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
namechg · 513010440
AT&T INTELLECTUAL PROPERTY I, L.P.
assignment · 516550031
Assignors
WELLONS, DAVID L., TURCAN, DIANE BROWN
On an employer assignment, the assignors are typically the inventors.