TECHNIQUES FOR TRACKING COMMUNICATION FREQUENCY ACROSS COMMUNICATION MODALITIES

Patent №

US 7,764,951

Granted

2010-07-27

Filed 2006

Owner

CISCO TECHNOLOGY, INC.

Lab

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11409328

In on embodiment, techniques for providing alerts to a user when a communication frequency pattern between a user and a contact has not occurred during a pre-determined amount of time are provided. Communication records between the contact and the user can be analyzed to determine if the communication frequency pattern with the contact during the pre-determined amount of time does not meet pre-determined criteria. For example, the criteria may be generate an alert if communications do not occur in the last month, generate an alert if less than five communications occur in the last six months, or any other communication pattern. Also, the content of a communication may be analyzed to determine if a certain topic has been discussed. If a certain topic has not been discussed during the pre-determined amount of time, an alert may also be generated reminding the user that the topic has not been discussed.

Natural languageKnowledge representationPlanningH04M 3/487H04M 3/53391G06Q 10/109H04M 3/4211H04M 2201/12H04M 2201/14H04M 2201/18H04M 2201/36+5 more

AI classification

Natural language1.00
Planning1.00
Knowledge representation0.83
Machine learning0.07
Speech0.05
AI hardware0.01
Evolutionary computation0.00
Vision0.00

Ownership

CISCO TECHNOLOGY, INC.

assignment · 178080925

Assignors

PATEL, LABHESH, KUMAR, SANJEEV, KHOURI, JOSEPH, JAIN, MUKUL

On an employer assignment, the assignors are typically the inventors.

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