AUTOMATED SERVICE SCHEDULING SYSTEM BASED ON CUSTOMER VALUE

Patent №

US 7,765,121

Granted

2010-07-27

Filed 2001

Owner

HARRAH'S OPERATING COMPANY, INC.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09782677

An automated system uses a decisioning system to schedule service attendants to service events at patron locations. The decisioning system schedules the events for servicing using various factors to establish the priority of different events. Service attendants are paged by the system to inform them of a service to be provided.

PlanningG06Q 10/109G06Q 10/0631G06Q 10/06311G06Q 10/063114

AI classification

Planning1.00
Knowledge representation0.31
Natural language0.04
AI hardware0.03
Machine learning0.00
Evolutionary computation0.00
Vision0.00
Speech0.00

Ownership

HARRAH'S OPERATING COMPANY, INC.

assignment · 119490598

Assignors

PACE, MARK C., COOK, THOMAS W.

On an employer assignment, the assignors are typically the inventors.

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