BUSINESS PROCESS MANAGEMENT/WORKFLOW AUTOMATION SOFTWARE

A business process management/workflow automation system includes a network of computers equipped with software that permits a business process that includes a plurality of tasks to proceed across the network based upon stored rules. Upon the completion of a task, the network looks for a subsequent rule until process completion or a condition of unruliness, at which event a process owner is prompted to add a rule. A rules repository stores previously made rules and rules made by a process owner as the process proceeds, for reuse when the process with the refined rule runs again.