AUTOMATED LEARNING FROM A QUESTION AND ANSWERING NETWORK OF HUMANS

A QA robot learns how to answer questions by observing human interaction over online social networks. The QA robot observes the way people ask questions and how other users respond to those questions. In addition, the QA robot observes which questions are most helpful and analyzes those questions to identify the characteristics of those questions that are most helpful. The QA robot then uses those observations to enhance the way it answers questions in the future.