Patent №
US 7,809,671
Granted
2010-10-05
Filed 2007
Owner
ACCENTURE GLOBAL SERVICES GMBH
Lab
—
AI components
3
kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
11986776
A knowledge transfer system is described for transferring knowledge from expert workers at a client location to apprentice workers at an outsourcing location. The knowledge transfer system includes a memory system configured to store a Knowledge Transfer Plan that defines knowledge and tasks that need to be transferred from the expert workers to the apprentice workers and program code and associated data defining role-specific portals for individual expert workers and apprentice workers. The program code is configured to access the memory system for storage and retrieval of data associated with the role-specific portals. The knowledge transfer system further includes program code which defines one or more collaboration systems for two-way communication between individual expert workers and individual apprentice workers and a multi-media knowledge repository which is configured to store work objects created by the expert workers and the apprentice workers during the knowledge transfer process. The knowledge transfer system further includes portal page creation code which is responsive to predetermined Knowledge Transfer Plan data for configuring the program code and the associated data defining role-specific portals and monitoring and tracking code which monitors progress of individual apprentice workers in fulfilling assigned tasks.
AI classification
Ownership
ACCENTURE GLOBAL SERVICES GMBH
assignment · 201930757
Assignors
SWAMINATHAN, KISHORE, NEBOLSKY, CHARLES
On an employer assignment, the assignors are typically the inventors.