RAPID KNOWLEDGE TRANSFER AMONG WORKERS

Patent №

US 7,809,671

Granted

2010-10-05

Filed 2007

Owner

ACCENTURE GLOBAL SERVICES GMBH

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11986776

A knowledge transfer system is described for transferring knowledge from expert workers at a client location to apprentice workers at an outsourcing location. The knowledge transfer system includes a memory system configured to store a Knowledge Transfer Plan that defines knowledge and tasks that need to be transferred from the expert workers to the apprentice workers and program code and associated data defining role-specific portals for individual expert workers and apprentice workers. The program code is configured to access the memory system for storage and retrieval of data associated with the role-specific portals. The knowledge transfer system further includes program code which defines one or more collaboration systems for two-way communication between individual expert workers and individual apprentice workers and a multi-media knowledge repository which is configured to store work objects created by the expert workers and the apprentice workers during the knowledge transfer process. The knowledge transfer system further includes portal page creation code which is responsive to predetermined Knowledge Transfer Plan data for configuring the program code and the associated data defining role-specific portals and monitoring and tracking code which monitors progress of individual apprentice workers in fulfilling assigned tasks.

AI classification

Knowledge representation1.00
Planning1.00
AI hardware0.91
Natural language0.12
Machine learning0.03
Vision0.02
Speech0.00
Evolutionary computation0.00

Ownership

ACCENTURE GLOBAL SERVICES GMBH

assignment · 201930757

Assignors

SWAMINATHAN, KISHORE, NEBOLSKY, CHARLES

On an employer assignment, the assignors are typically the inventors.

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